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Q: How long have you been in business? A: All Custom Stone Bath Décor is a startup began in January 2023 Q: What makes you different from your competitors? A: Unlike our competitors we offer a unique product based on customer choices. No one offers the different finishes together with the wide variety of stone tops. Also our product is made in the USA. Q: From where do you operate? A: Northbrook IL Q: Do you accept returns/exchanges over and above what customers are entitled to by law (i.e., a replacement/repair for a minor fault or refund for a major fault)? Q: Do you allow refunds for a change of mind? If so, how long do customers have to contact you? Q: To where do you ship? How long does it take you to process an order before it is dispatched? Q: Where are your packages shipped from? A: Northbrook IL Q: Do you ship packages internationally? A: Yes, but at an additional cost. Q: How do you price your postage? A: We have a standard shipping charge anywhere in the contiguous 48 states. That is $XX for standard shipping and $YY for expedited shipping (2nd day UPS). Q: What payment methods do you accept? A: We accept all major credit cards. |